Privacy Policy

Privacy Policy

Introduction

Welcome to https://superior-french-speaking-therapy.denvermentalhealthcare.com (hereinafter referred to as “Superior French Speaking Therapy,” “we,” or “our”). We are dedicated to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines our practices regarding the collection, storage, access, and processing of personal information in alignment with various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s General Data Protection Law (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA)
  • Colorado’s Consumer Privacy Act (CPA)
  • Utah’s Consumer Sales and Service Act (UCPA)
  • Connecticut’s Connecticut Transactional Data Privacy Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our online presence, including but not limited to:

Please note that this policy does not cover third-party websites, applications, products, or services accessible through links on our platform. These entities have their own privacy policies governing user data collection and processing.

Processing Activities

This Privacy Policy guides your interactions when:

  • You use any of our applications or services as an authorized user
  • You visit our website or engage with content linked to this privacy statement
  • You receive communications from us, such as newsletters, emails, phone calls, or text messages (SMS)

Personal Data Collection

We collect various categories of personal data, including:

  • Account Information: Details associated with your registration and account creation.
  • Payment Information: Transaction details used for billing and processing payments.
  • Financial Information: Data related to your financial status or transactions, where necessary.
  • Purchase Information: Records of products or services you have purchased from us.
  • Mobile Device Identifiers: Unique identifiers from your mobile device when using our apps.
  • Location Data: Geographic data collected with your consent for specific purposes.
  • Feedback and Reviews: Comments, suggestions, or ratings provided by users.
  • Social Media Information: Data obtained from social media platforms (if integrated) with your consent.
  • Product Information: Details about products or services you have inquired about or purchased.

We gather this data through direct user input, interactions with our digital services, and automated technologies, such as web beacons and cookies. Additionally, we may receive personal data from third parties who assist us in providing services, subject to their respective privacy agreements.

Cookies

We utilize cookies to enhance your experience on our website and for analytics purposes. Cookies are small text files stored on your device that serve various functions:

  • Strictly Necessary: These cookies enable core features of our website, such as login and navigation.
  • Preferences: They remember your preferences and settings to personalize your experience.
  • Analytics: Analytics cookies help us track and analyze user behavior on our site for performance improvements.

Users can manage non-essential cookies through our Cookie Manager, allowing them to control their privacy settings.

Retention and Deletion

We retain personal data as required by law or for the specific purposes it was collected. Once these purposes are fulfilled, we securely delete or anonymize the data in accordance with our data retention policies.

Security Measures

To protect your personal data, we implement robust security measures, including:

  • Encryption of data during transmission and storage
  • Engaging secure third-party processing partners who adhere to strict privacy standards
  • Regularly updating and patching our systems to address security vulnerabilities

Children’s Privacy

We do not intentionally collect or seek to obtain personal data from children under the age of 18. If you are a parent or guardian and believe we have collected such information, please contact us using the details provided below.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data, including:

  • Access to your data and its processing details
  • Rectification (correction) of inaccurate or incomplete data
    -Erasure (right to be forgotten) under specific circumstances
  • Restriction of processing in certain situations
  • Right to data portability for transferring data to another controller
  • Objection to the processing of your data, including grounds related to profiling
  • Non-discrimination for exercising your data protection rights
  • The right to file appeals or complaints with relevant supervisory authorities

To exercise these rights, please reach out to our privacy team at your earliest convenience.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any significant changes will be posted on our website with an updated revision date. We encourage you to review this page periodically to stay informed about how we protect your privacy.

Contact Information

For any inquiries, unsubscribe requests, or questions regarding data privacy, please contact us:

  • Email: contact@superior-french-speaking-therapy.denvermentalhealthcare.com
  • Mail: [Provide Address]